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This privacy policy informs you about how KAQTU Design AG ("KAQTU"), Grütstrasse 1, 8625 Gossau ZH from Switzerland (registered in the commercial register of the canton of Zurich, under the number CHE-250.058.356) handles data about you, whether it's when using our websites and mobile applications (also referred to as "website" or "digital offers") or offline. We are responsible for processing your personal data and ensuring that data processing complies with applicable law. We adhere to the data protection regulations of Switzerland and the EU. You hereby acknowledge that KAQTU is the owner of the data collection, consisting of the collected personal data from you and other customers. 1. Scope and purpose of the collection, processing and use of personal data a) We collect data during the use of the website as well as during other personal, telephone or digital interactions. To place orders on the website and to be supplied with services you desire, you can order as a guest or open an online account. We also collect personal data from you when you make a purchase in the store or place an order by phone. In connection with your visit or purchase, we store the following data in our customer database: Information about the ordered products & services Information about the orderer, customer, interested party, supplier (personal data) Data about your order, purchase and payment behavior We primarily process the above data to carry out the purchase or service contract, to deliver the purchased goods, to process the payment of the purchase price, to optimize our internet offer, to ensure the functionality of our offer and for internal statistical and advertising purposes. You hereby acknowledge that the personal data will be included in our customer database. Please also note our terms and conditions in connection with your purchases. KAQTU understands "personal data" to mean information that relates to a specific or identifiable person. KAQTU understands "processing" to mean any handling of personal data, regardless of the means and procedures used, in particular the procurement, storage, use, revision, disclosure, archiving or destruction of personal data. For certain data processing, e.g. on KAQTU's social media appearances, there are additional provisions (such as general terms and conditions or terms of use). Depending on which products and services KAQTU may provide for you, it may process different personal data. In doing so, KAQTU processes as few personal data as necessary. KAQTU processes customer data, data from visitors, interested parties and suppliers. This includes in particular the following types of data: Master and inventory data such as name, address, date of birth, completed transactions or about third parties such as life partners and other people in the same household who are affected by data processing. Data about the living situation, the residents and their preferences, if these contribute to the fulfillment of the service provision Payment data Technical data, such as internal and external identifiers, business numbers, IP addresses, records of accesses or changes. Possibly recordings of telephone calls between you and KAQTU, marketing data such as needs, wishes, preferences, duration of use, activities on the website 2. Acquisition and processing of personal data in the course of credit checks If we advance payment, e.g. in the case of a purchase on account, we may obtain a credit report based on mathematical-statistical procedures from a credit agency to protect our legitimate interests. For this purpose, we transmit the personal data required for a credit check to a credit agency and use the information received about the statistical probability of a payment default for a balanced decision about the establishment, execution or termination of the contractual relationship. The credit report can contain probability values (score values) which were calculated on the basis of scientifically recognized mathematical-statistical procedures and in whose calculation address data, among other things, are included. Your legitimate interests are taken into account in accordance with the legal provisions. 3. Use of your data for advertising purposes a. Newsletter, print or SMS advertising You will only receive a newsletter, print or SMS advertising from us if you have expressly requested it, i.e., if you have agreed to receive advertising either on our website, when making a purchase in the store, when placing a telephone order or when participating in competitions. We are entitled to commission third parties with the technical implementation of advertising measures and to pass on your data for this purpose. b. Cookies, Tracking, Re-Targeting and Re-Marketing What do we mean by cookies? Cookies in the web environment or in apps (hereinafter "cookies") are small text files that are stored on your device. In this way, the website or app can remember certain inputs and settings (e.g. login, language, usage, preferences and statistics) over a certain period of time, especially to optimally design user experience, security and analysis. What cookies do we use and for what purpose? We use the following types of cookies for the following purposes: Necessary cookies: These cookies are technically necessary for the functioning of the website and for providing the offer (e.g. use of the shopping cart or surfing on subpages). Statistical cookies: These cookies collect information about the technical behavior of users on the website (e.g. frequency of use of the website or subpages, security of the offer, error messages, loading times of the website, display of the website with different web browsers). Preference cookies: These cookies improve the user experience when using the website by allowing individual settings to be made and saved (e.g. storage of settings such as the chosen language). Marketing or tracking cookies: These cookies are used to display content tailored to your interests within the KAQTU websites. In addition to our own cookies, we also use cookies from third parties. Please note that due to the technical and/or organizational measures used, it is not possible for third parties to identify users. Prevent the use of cookies or delete cookies? You can decide at any time against the use of cookies by deleting the cookies set by the website of KAQTU Design AG. The necessary cookies are excluded from this; without technical cookies, the website does not work. 4. Transfer of data to third parties We only pass on your personal data if you have expressly given your consent, if there is a legal obligation to do so, or if this is necessary to assert our rights, in particular to assert claims from the contractual relationship. In addition, we pass on your data to third parties insofar as this is necessary for the use of the website and the execution of the contract. The use of the data passed on to third parties is strictly limited to the stated purposes. If you choose to pay by credit card, you will be redirected to the application of the payment provider. Regarding the processing of your credit card information by these third parties, we ask you to also read the general terms and conditions and the privacy policy of your credit card issuer. 5. Transfer of personal data abroad KAQTU is entitled to also transfer your personal data to third companies abroad if this is necessary within the framework of the aforementioned purposes. Of course, the legal provisions for the transfer of personal data to third parties are complied with. These are obliged to protect data to the same extent as the provider itself. If the level of data protection in a country does not correspond to Swiss or EU data protection law, we contractually ensure that the protection of your personal data corresponds to that in Switzerland or that of the European Economic Area (EEA) at all times. 6. Right to information, deletion, correction and storage of data You can request information about your personal data stored by us at any time or view and change this by logging into our website with your login data. A formal request for information must be made in writing. You can request at any time that your data or your user profile be deleted or corrected. We would like to point out that even in this case we reserve the right to demand proof of identity and that if your data is deleted, it may not be possible to use our services or not to their full extent. You can revoke consents to certain data processing at any time with effect for the future. Please note that certain data is subject to legal retention periods. This data must be stored by us until the end of the period. If you have requested their deletion, we will block this data in our system and use it exclusively to fulfill the legal obligations. 7. Data security We use appropriate technical and organizational security measures to protect your personal data stored with us against manipulation, partial or complete loss and against unauthorized access by third parties. Our security measures are continuously improved in line with technological development. If you register with us as a customer, access to your customer account is only possible after entering your personal password. You should always treat your payment information confidentially and log out of your online account and close the browser window after you have finished communicating with us, especially if you share the computer with others. We also take internal data protection very seriously. Our employees and the service companies commissioned by us have been obliged by us to maintain confidentiality and to comply with data protection regulations. 8. Change of this privacy policy We reserve the right to adapt the privacy policy from time to time to new circumstances. Corresponding changes apply with effect for the time after the changes have been posted. Therefore, we recommend that you regularly review this privacy policy. 9. Contact person If you have any questions about data protection on our website, would like to request information or request the deletion of your data, please contact us. The above rights all refer to the provisions of the GDPR Article Art. 6 Para. 1 lit. A to and including f. As of: November 25, 2020
